Careers at flyADVANCED

Job Description/Responsibilities

• Technicians work in a team with other technicians to ensure a safe and legal environment for passengers and colleagues in fulfillment of the air transportation services. Troubleshoot, repair, inspect and perform maintenance on customer and transient aircraft in accordance with applicable technical data and FAA regulations.
• Ensure that all work during assigned shift is accomplished and in accordance with the manufacture recommendations.
• Perform pre-flight and post-flight inspections, scheduled and unscheduled maintenance in accordance with the manufacturer’s technical data, CFSs, and applicable safety regulations.

Qualifications/Skills

• Possesses a violation-free current Airframe and Power Plant certificate;
• Possesses a personal set of tools appropriate to the type of aircraft operated by the department;
• Positive can do team attitude, great communication skills, both written and verbal;
• Excellent organizational skills, attention to detail, interpersonal skills;
• Great situational awareness, job planning and scheduling;
• Working knowledge of MS office computer software;
• Read and understand manufacture’s documentation;
• Excellent avionics and electrical knowledge, reading and understanding schematic and wiring diagrams;
• Excellent troubleshooting skills, electrical, avionics, systems, hydraulics;
• Ability to stand for long periods of time, lift up to 50 pounds, walk distances in the hangar;
• Work varying shifts, holidays, weekends, stand-by, on-call;
• Ability and willingness to travel as required.
• Willing to work outside in the elements as required.

Job Description/Responsibilities

• Promote flyADVANCEDs commitment to exemplary service and quality by the successful execution of the duties assigned.
• The Line Service Technician is to greet, park, tow, move and marshal aircraft arriving or departing ramp area.
• Provide pre-arrival, arrival, and departure assistance for flight departments and passengers visiting our FBO.
• Provide shuttle service for passengers/crew as required.
• Provide coffee and water service as requested.
• Fuel aircraft as requested.
• Assist passengers and/or crew with baggage/cargo as needed.
• Assist with general cleaning and cleaning of debris from ramp, building and customer areas.
• Assist with wing-walking duties as required
• Operate radios for advisory and non-flight services.
• Comply with company policies related to customer service standards and airfield procedures including safety and security.
• Assist with customer service duties as required. Accurately process and record all credit card, check, and cash sales/purchases, which include issuing a receipt.
• Assist with general cleaning and cleaning of debris and snow removal from ramp, building and customer areas.
• Perform other duties as assigned.

Qualifications/Skills

• Must possess strong interpersonal and verbal skills.
• Must be courteous and conscience of client needs.
• Must be able to work in various weather conditions, such as snow, sleet, rain and hot/cold temperatures.
• Must have a valid state issued driver’s license.
• Must have a high school diploma or GED equivalent.
• Excellent communication skills, with customer-friendly attitude.
• Previous experience highly preferred.
• Must be able to lift up to 50 lbs.

Qualifications/Skills

• FAA Airline Transport Pilot (ATP)
• First Class Medical Certificate
• Must be at least 21 years of age
• Must be able to work varying hours including day and night, weekdays, weekends, and holidays.
• Must be extremely flexible and demonstrate the ability to adjust to rapid changes.
• Must be able to manage his or her rest to be always prepared for flight duty during their tour.
• Must be able to secure appropriate airport authority and/or US Customs security badges.
• Must be able to pass Transportation Security Administration required background screening, secure appropriate airport authority and/or US Customs security badges.
• Must have a valid United States passport and be able to travel internationally without restrictions.
• Must have a valid State driver’s license.
• Must be able to read, write, fluently speak, and understand the English language.
• Must be service-oriented with a neat, well-groomed appearance and a demonstrated ability to make a positive impression including a strong capability to effectively interact with passengers.
• Must possess excellent oral and written communication skills, especially under pressure.
• Must demonstrate the ability to make quick and accurate decisions while paying close attention to detail, both technically and from a passenger-service perspective
• Must be able to exert up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
• 2000 Total PIC Flight Time
• 250 hours in type for PIC First Class Medical
• High School Graduate

Job Description/Responsibilities

• Technicians work in a team with other technicians to ensure a safe and legal environment for passengers and colleagues in fulfillment of the air transportation services. Troubleshoot, repair, inspect and perform maintenance on customer and transient aircraft in accordance with applicable technical data and FAA regulations.
• Ensure that all work during assigned shift is accomplished and in accordance with the manufacture recommendations.
• Perform pre-flight and post-flight inspections, scheduled and unscheduled maintenance in accordance with the manufacturer’s technical data, CFSs, and applicable safety regulations.

Qualifications/Skills

• Possesses a violation-free current Airframe and Power Plant certificate;
• Possesses a personal set of tools appropriate to the type of aircraft operated by the department;
• Positive can do team attitude, great communication skills, both written and verbal;
• Excellent organizational skills, attention to detail, interpersonal skills;
• Great situational awareness, job planning and scheduling;
• Working knowledge of MS office computer software;
• Read and understand manufacture’s documentation;
• Excellent avionics and electrical knowledge, reading and understanding schematic and wiring diagrams;
• Excellent troubleshooting skills, electrical, avionics, systems, hydraulics;
• Ability to stand for long periods of time, lift up to 50 pounds, walk distances in the hangar;
• Work varying shifts, holidays, weekends, stand-by, on-call;
• Ability and willingness to travel as required.
• Willing to work outside in the elements as required.

Job Description/Responsibilities

• The Pilot is responsible for providing a superior air transportation experience with a continued safety record second to none on each flight. The Pilot is the face of flyADVANCED providing not only technically accurate and safe transportation but also providing an exceptional service experience for every flyADVANCED Owner and passenger. The Pilot is expected to effectively wear many hats resulting in a concierge service level experience with roles ranging from professional aviator to in-flight service provider. The Pilot is in full command of the aircraft at all times and must always maintain a professional demeanor.
• Responsible for the safe operation of the aircraft from taxi, take-off, and landing of each flight per FAA guidelines, Original Equipment Manufacture’s (OEM) Checklists, flyADVANCED Flight Operations Manual (FOM) or Aircraft Operating Manual (AOM), and Standard Operating Practices (SOP’s). Greets Owners/passengers pre-flight, makes introductions and briefs them on the specific flight/trip and verifies itinerary/provides passengers with weather updates and safety briefings and explains any changes to itinerary.
• Shall brief the Second-in-Command on normal and emergency procedures.
• Is responsible for maintaining current knowledge of those general subjects and aircraft-related information, which will enhance the pilot’s overall competency, ability and professionalism, and apply that knowledge to their job.
• Makes every effort to ensure an on-time departure
• Must be able to handle and conduct flights with pets and those who smoke.
• Act as the final authority on his/her aircraft with respect to all areas of operation including compliance with all applicable safety and regulatory guidance.
• Acts as a liaison for Owners/ passengers from the time the flyADVANCED owners/passengers arrive at the FBO until they have safely landed at their destination and have departed the final FBO.
• Responsible for properly communicating any maintenance abnormalities or discrepancies to the Company via the aircraft Maintenance Control Center (MCC) Controller on duty for their fleet.
• Additionally, must properly complete any paperwork associated with maintenance abnormalities or discrepancies.
• Other duties as dependent on assignment.

Qualifications/Skills

• Must have had PC24 simulator-based training within the last 12 months
• Second Class Medical Certificate
• At least 21 years of age.
• Valid driver’s license
• Submit to a pre-employment drug test

Responsibilities include:

•  Participates in marketing strategy development across all lines of business and manages the tactical execution of the marketing plan.
•  Manages social media profiles: Creates ideas for posts & videos, records & edits videos, creates a content calendar, uploads and schedules all posts and responds to comments across Instagram, Facebook, YouTube, TikTok, and X as appropriate.
•  Manages HubSpot CRM system: Acts as Super Admin, creates and programs email campaigns, lists, workflows and forms.
•  Prepares reports by collecting, analyzing, and summarizing sales and marketing data.
•  Supports sales staff by providing sales data, market trends, forecasts, account analyses, and new product information.
•  Writes and/or edits monthly blog posts and newsletters.
•  Maintains company marketing collateral: Designs and/or engages a designer to develop one-pagers, proposals, promotional materials and maintains inventory of all collateral.   Plans logistics of events and trade shows.
• Manages customer satisfaction program.
•  Researches and understands the competitive landscape, using this information to inform all marketing tactics.
• Updates job knowledge by participating in educational opportunities and reading trade publications.

Qualifications/Skills

•  Digital marketing management knowledge and experience including social media, content creation, advertising, SEO, & email marketing.
•  Experience doing market research
•  Project management
•  Results reporting
•  Understanding customer personas
•  Process improvement
•  Initiative
• Proactive planning

Education and Experience:

• Experience in digital marketing, particularly within the aviation industry
• Managing social media accounts, CRM systems, email marketing campaigns, content creation, and/or online advertising campaigns.
• Highly creative with experience identifying target audiences and designing digital campaigns that engage, inform, and motivate
• Knowledge of website and marketing analytics tools

Additional Information:

Please provide the following 2 work samples:

1. Social media posts you have created, preferably as part of a campaign rather than single posts.
2. A writing sample of either a marketing email (preferred) or blog post.

Job Description/Responsibilities

• Flight Operations Coordinator serves as the central point of contact for interactions between aircraft clients/owners/client’s staff and flight crews, maintenance personnel and charter sales’ staff.
• Serve as the point of contact with both fully managed and charter managed accounts.
• Total flexibility is required. This position is nights, weekends and holidays.
• Arrange all handling for aircraft to include but not limited to all necessary permits (e.g charters, landing, airport slots), parking, fuel, hangar, securing additional insurance if required.
• Assist crew logistics including hotels, rental cars, airline tickets, etc.
• Arrange passenger services including ground transportation, catering, etc.
• Assist crew and passengers in securing appropriate visas for international travel, advise crew/clients of any health requirements such as required immunizations.
• Effectively and accurately communicate all aircraft schedule information to client, client’s staff, and/or flight crews, maintenance personnel and charter staff.
• Monitor flight crew duty time limitations and currency requirements to ensure compliance with applicable Federal Aviation Regulations and General Operations Manual standards.
• Obtain applicable fuel releases for all managed aircraft.
• Maintain and facilitate communications in a constantly changing environment.
• Learn to utilize computer systems and programs to perform duties efficiently and effectively.
• Perform related duties as assigned or as situations dictate.
• Assist Chief Pilot and Director of Operations in maintaining crew training records and schedule crew training as needed.
• Responsible for all flight locating procedures.
• Coordinates and reviews with Director of Operations or Chief Pilot, pilot status basis as regards to currency and qualifications.
• Assist Chief Pilot in assigning flight crews in his/her absence.  The Flight Coordinator may designate a PIC/SIC and shall ensure crews are qualified in accordance with the General Operations Manual, and all applicable Federal Aviation Regulations.
• Coordinates and reviews with Maintenance Control, aircraft status daily or as appropriate to facilitate scheduling aircraft.
• Reviews and approves flight logs for accuracy.
• Participates in company TSA 12-5 Standard Security Program (TFSSP)
• Submit itineraries and manifest through eAPIS for all international flights.
• Work with US Customs and Broder Protection (USCBP) to arrange departure clearances and arrival reservations/inspections.
• Ensure security program compliance through coordination and communication.
• In the event of an emergency initiates the Emergency Response Plan.

Qualifications/Skills

• Familiarity with Federal Aviation Regulations
• Interpersonal skills
• Flexibility/Availability
• Ability to perform under pressure

Job Description/Responsibilities

• Develop and implement strategic plans to achieve the flight school’s goals and objectives.
• Provide strategic direction and leadership to the flight school’s operational team, including flight instructors, ground instructors, and administrative staff. Oversee day-to-day operations, including the flight schedule, aircraft maintenance, and instructor assignments.
• Recruit, train, and mentor staff to maintain a high-performing team capable of delivering exceptional service and instruction.
• Oversee Admissions and Operations department; supervises staff, providing ongoing training and ensuring the highest quality customer service to our clients.
• Monitor and enhance the student experience throughout their training journey, from enrollment to certification, by implementing effective processes and procedures. Ensure high-quality customer service and student satisfaction. Address student concerns and feedback promptly.
• Build and maintain positive relationships with students, parents, aviation industry stakeholders, and the broader community.
• Develop/Implement Admissions guideline processes and evaluation for enrollment forms, rental agreements, insurance requirements, medical/IACRA completion, student supplies, and other files.
• Oversee the scheduling and coordination of flight training activities to optimize aircraft and instructor utilization while ensuring compliance with regulatory requirements.
• Prepare for audits and maintain all documentation within compliant, legal standards.
• Ensures compliance of accounting/billing procedures.
• Establish and update pricing lists for programs for all locations.
• Performs business and customer relations, while training staff on related functions.
• Assists in creating and maintaining affiliations with outside schools, financial institutions, and other businesses.
• Institutes software management for scheduling and customer tracking through CRM systems.
• Creates and implements expansion plans and presentations with Chief Instructor.
• Coordinate with Chief instructor in developing criteria, student catalogs, and other company wide policies.
• Prepares student enrollment reports and projections.
• Implement continuous improvement initiatives to enhance operational efficiency, safety practices, and the overall quality of flight training services.
• Liaise with marketing team to develop marketing strategies to attract new students and promote the flight school’s programs and services.
• Other functions as assigned

Qualifications/Skills

• Familiarity with FAA requirements/regulations and aviation industry standards
• Financial Acumen
• Leadership and team management
• Data Analysis